HOTEL RESERVATIONS
• The reservations feature of the Site is provided solely to assist customers to check the availability of travel related services and products and to make legitimate reservations and for no other purpose. Further you are legally entitled for entering into any approval and capable to bear the financial burden of any agreement.
• For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation to payment of all moneys due under such terms or conditions.
• The Site contains details of hotel charges and room rates (including any available special offers) for hotels and resorts owned or managed by Silver Sand Hotels & Resorts.
• Hotel reservation terms and conditions of booking and cancellations are set out on the Site and payment will be in accordance with the procedure set out in such terms and conditions.
• No contract will subsist unless and until Silver Sand Hotels & Resorts accepts your order by e-mail or automated confirmation through the Site confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the hotel reservation terms and conditions of booking.
• You undertake that all details you provide in connection to any services or products which may be offered by Silver Sand Hotels & Resorts on the Site (including hotel room reservations) will be correct and, where applicable, the credit card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. Silver Sand Hotels & Resorts reserves the right to obtain validation of your credit card details before providing you with any services or products.
• The booking amount shall be accepted only by Credit/Debit Card issued in the name of the guest who intends to stay at the hotel. Use of third party (other than the guest himself/herself) Credit/Debit Card for making a booking/payment online is not accepted. The hotel will not honor the booking if it is found that a third party Credit/Debit Card has been used for the booking/payment online.
BOOKINGS TERMS AND CONDITIONS
1. Blocking will be held provisionally up to a pre-specified Cut-off date after which it will be released.
2. Bookings will be confirmed only after 100% payment in advance.
3. Failure to make the full payment by the specified time may result in Cancellation of Booking and forfeiture of the advance payment.
4. Tariff subject to change without prior intimation.
5. Any hike/s in Govt. taxes, the same would be charged accordingly over and above the Room rates/ meals.
Room Occupancy Policy:
1. Max 03 Adults or 02 Adults with 02 children (Below 12 yrs) are allowed in a room on extra payment basis.
2. Guests, infants, and children are required to submit the following copies of the documents before check-in in any of our hotels and resorts by Email/Whatsapp and also carry a hard copy along.
3. For Resident Indians: Valid Government Approved Individual Photo ID proofs with address: Passport, Driving License, Voter ID card, Aadhaar Card etc. PAN Card IS NOT a valid address proof & will not be accepted.
4. For Foreigners and Non-Resident Indians, PIO and OCI Card Holders: Valid Passport, Visa, OCI/PIO card.
5. Guests travelling on non-Indian passports, PIO and OCI Cards, have to follow all the guidelines given by the Ministry of Home Affairs, which are updated periodically. Guests are advised to check the updated guidelines on the website https://www.mha.gov.in/before travelling. Silver Sand Hotels & Resorts will not be held liable for any loss/damage arising out of the change in guidelines.
6. Citizens of China, Afghanistan, Pakistan and foreign nationals having their origin from the above-mentioned countries are required to take prior approval from the Ministry of Home Affairs to visit Andaman & Nicobar Islands.
INFANT & CHILD POLICY
• Child below 5 years will be complimentary on the adult meal plan without any extra mattress and will be charged for Govt. ferry/Makruzz/Coastal Cruise/Green Ocean.
• If a child takes a mattress extra adult rates will be applicable. Child from 12 years is treated as an Adult.
• Child between 5 to 11 years is charged with/without extra mattress.
CHECK-IN & CHECK-OUT TIMINGS
• Check-In Time: 12:00 PM – 08:00 PM
• Check-Out Time: 08:30 AM – 09:30 AM
• Early Check-In and late Check-Out is maximum of 2 hours and is subject to availability.
• Guaranteed early Check-In or late Check-Out will be charged one night’s room rate.